The MicroMed/SMS Endoscopy Network is dedicated to providing our customers with the best customer service and highest quality repairs! Boasting a 98% retention rate, our service and repair facilities are located in Indianapolis, IN – Kansas City, MO – Tampa, FL.
MicroMed is an authorized distributor and service center for FUJIIFLM Endoscopy equipment. The MicroMed flexible endoscope repair department has extensive experience and capability to repair FUJIIFLM, Olympus and Pentax flexible endoscopes used in both endoscopy and surgery.
Our goal is to provide quality repairs with a quick turnaround at the most competitive pricing in the industry.
MicroMed receives a scope for repair and enters it into its database. A repair number is generated by the system and a repair report is created which follows the scope through the entire repair cycle. The scope is then evaluated and inspected in our 31 point check-in procedure. An estimate is calculated and communicated to the customer. Once approval is received from the customer, the repair is completed and the scope is subjected to a final inspection. The scope is then delivered or shipped to the customer according to their instructions. All customers can check on the status of the repair at any time by accessing their account online.
MicroMed repair technicians are the heart of the flexible endoscope repair department. Once the scope is checked in, they begin the repair – comparing the customer’s complaint with the MicroMed's 31 point check-in report. From simple clogged nozzles and leaky bending rubbers to replacement of all channels, light guide bundles and insertion tubes. MicroMed's experienced technicians can perform all types of repairs.
Quality Management Certified